The photos above show the significant damage within the substation building, to electrical equipment, and to wiring in the electrical control system.
What we are doing about it
Engineers will need to make the substation building safe before commissioning and testing new equipment, while also upgrading and repairing the power control system between New Milton and Eastleigh.
Engineers are working hard to fix the substation as quickly as possible, however, because access to the track is limited, and we need specialist equipment and electrical components that are in limited supply, we estimate that repairs may take months to complete.
We are still able to run trains by using alternative power supplies, but for safety reasons, the amount of power must be restricted. This affects the number of trains we can run in the same area at the same time.
Why we are making timetable changes
To continue to run the normal amount of train services we must make timetable adjustments.
We have developed a temporary timetable that is designed to allow trains to run normally between London Waterloo and Brockenhurst and keep changes to as small an area as possible.
Journey planners are updated one week in advance, and timetables are available to download here:
Please check your journey carefully, as train times and calling patterns may change.
You can access our online journey planner here.
Timetable changes
Services will be re-timed between Brockenhurst and Weymouth in both directions, departing at different times and taking longer than usual.
Towards London Waterloo
Most services will depart stations between Weymouth and Brockenhurst earlier than usual.
Towards Bournemouth, Poole and Weymouth
Most services will depart stations between Brockenhurst and Weymouth later than usual.
For most of the day, services from London Waterloo to Weymouth, departing London Waterloo at 35 minutes past the hour, will take up to 20 minutes longer than usual between Brockenhurst and Weymouth. These services will call additionally at Holton Heath, Wool and Moreton.
For most of the day, services from London Waterloo to Weymouth, departing London Waterloo at 5 minutes past the hour, will take approximately five minutes longer than usual beyond Brockenhurst. These services will not call at Holton Heath, Wool and Moreton
Services will re-timed between Brockenhurst and Bournemouth/Poole in both directions, departing at different times and taking longer than usual.
Some morning services between Southampton Central and Poole will depart earlier than usual.
Towards Bournemouth and Poole
Most services will depart stations between Brockenhurst and Bournemouth later than usual.
Towards Winchester and Southampton Central
Most services will depart stations between Bournemouth and Brockenhurst earlier than usual.
Holton Heath
Between approximately 1000 and 1900 on weekdays and Saturdays, services from London Waterloo to Weymouth will call at Holton Heath at approximately 52 minutes past the hour.
Wool
Between approximately 1000 and 1900 on weekdays, services from London Waterloo to Weymouth will call at Wool at approximately 2 minutes past the hour.
On Saturdays, between approximately 1000 and 1900, services from London Waterloo to Weymouth will call at Wool at approximately 5 minutes past the hour.
On Sundays, between approximately 1000 and 2300, services from London Waterloo to Weymouth will call at Wool at approximately 25 minutes past the hour.
Moreton
Between approximately 1000 and 1900 on weekdays and Saturdays, services from London Waterloo to Weymouth will call at Moreton at approximately 15 minutes past the hour.
On Sundays, between approximately 1000 and 2330, services from London Waterloo to Weymouth will call at Moreton at approximately 31 minutes past the hour.
Services towards London Waterloo will also depart earlier than usual at Holton Heath, Wool and Moreton.
