What is monthly auto-renewal?
Monthly auto-renewal is our exclusive smartcard product to help save money and time if an Annual Season Ticket isn’t for you.
Instead of having to renew your Season Ticket online or at the station every month, we’ll automatically renew it before it expires so you just need to touch in at a smartcard reader to load your new Season Ticket. Plus, if you auto-renew the same Season Ticket 11 times in a row your 12th is free, including the London Travelcard on your Season Ticket, saving even more money.
This means you’ll be able to continue using your Monthly rail passes as long as you want without extra admin. If you set up auto-renewal for your season ticket on your smartcard you simply Touch your smartcard on a smartcard reader to get your new ticket.
Monthly auto-renewals are valid on most of our network with SWR Touch Smartcard and must be for the same origin and destination stations throughout the term of the auto-renewal – check where you can use a smartcard on our dedicated map.
How does monthly auto-renewal work?
Once you’ve set-up monthly auto-renewal, your next season ticket will automatically be purchased for you 7 days before the new start date. You can flex the next tickets renewal date by up to 14 days. You can only change the next tickets start date once in a month. You can also manage the payment card or cancel your renewal through your account.
If you don't need to make any changes, payment for your Season Ticket is taken seven days before the renewal date. Your new Season Ticket will be ready to collect on the day we take payment so that it is ready to be used on the first day it's valid.
It’s not a direct debit and you can cancel your auto-renewal at any time.
How do I set-up monthly auto-renewal?
You’ll need an SWR account and an SWR Touch smartcard.
If you have an SWR account and an SWR Touch smartcard, search for your season ticket on our website and be sure to enable “Monthly Season Auto-Renew” when prompted to do so. Once you are logged you will be able to select a smartcard for your season ticket in the delivery option section.
If you don’t have a smartcard in your account, you can request one in the “Smartcard” section which will be sent to you by post. Or you can request a smartcard for immediate use at an SWR station. This smartcard will need to be registered in your account in the “Smartcard” section.
Get started by searching for your season ticket here.
If you don't have an SWR account you can create one here.
you can request a smartcard in the "Smartcard" section which will be sent to you by post. Or you can request a smartcard for immediate use at an SWR station. This smartcard will need to be registered in your account in the "Smartcard" section.
Can I apply a Railcard to my Monthly Season train ticket?
You can’t use a Railcard with most Monthly Season tickets as season ticket savings are already applied. However, children (aged 5-15 inclusive) get a 50% discount on Standard and First Class season tickets including London Travelcards. If your child's Monthly Season ticket starts before their 16th birthday, the 50% off travel will still apply until the ticket expires or up to four months after their 16th birthday, whichever comes first. Once they've turned 16, they can buy a 16-17 Saver Railcard to continue getting 50% off train travel.
If you don’t have an SWR account you can create one here.
You can request a smartcard in the “Smartcard” section which will be sent to you by post. Or you can request a smartcard for immediate use at an SWR station. This smartcard will need to be registered in your account in the “Smartcard” section.
Once you have placed your order, you can collect your Monthly Season Ticket by tapping your smartcard at an SWR gate or platform validator at your chosen SWR station. This can take up to two hours after your order is placed. A National Rail Photo ID is required when travelling with your smartcard and should be presented when requested. Your local station can create one for you if you provide a passport photo.
Watch the video to learn more about Monthly auto-renewal rail tickets
