From Monday 13 April the lifts at Southampton Central station will be refurbished, affecting step-free access.

Please note the dates below are subject to change.

The three platform lifts will be replaced as follows:

Platform 1 – Monday 13 April to Tuesday 19 May - Refurbishment work is now complete 

Platforms 2 and 3 - Wednesday 20 May to Tuesday 14 July - Refurbishment work is now complete 

Platform 4 – Refurbishment work to the lift on Platform 4 has been temporarily delayed- please check back for updates.

On affected dates, a free taxi service will be available to transfer customers between platforms.

Customers who need to transfer between platforms or exit the station when these lifts are closed will need to circulate via other stations.

Assistance with luggage

Dedicated station colleagues will be available to help transport luggage, however customers with large items of luggage are advised to allow extra time to complete their journeys. During busy periods it may take longer to provide assistance.

Customers are also reminded that there are restrictions on the numbers and size of items of luggage that they can travel with. More information can be found on our website here and on the National Rail website here.

Further information

Please note that the above dates are subject to change.

To book assistance for your journey, please visit our Assisted Travel page.

Please check back for updates.